Crowne Plaza Syracuse

ex. Marx Hotel and Conference Center

701 East Genesee Street, Syracuse, New York, United States, 13210  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza Syracuse

Wi-Fi
Parking

USD 15 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Shuttle

Free airport shuttle

Fitness/ Gym

Fitness center

Laundry

Self-service laundry

Overview

Crowne Plaza Syracuse Hotel is positioned 1100 meters from Museum of Science & Technology, in a business area of Syracuse. Renovated in 2011, the world-class hotel has welcomed guests since 1969.

The property lies within 1400 meters from Carrier Dome. The venue is set within 1 km from Syracuse city center.

The hotel is situated near monuments and a museum.

Syracuse Hancock International airport is within a 10 km distance from the hotel.

Rooms

Crowne Plaza Syracuse Hotel offers 279 rooms on 19 floors that come with satellite TV, Wi-Fi, a dressing room, a writing desk and a trouser press as well as a small fridge and coffee/tea makers. The guestrooms afford a panoramic view of the park. These luxury rooms provide bathrooms with a bathtub, a hairdryer and complimentary toiletries.

Eat & Drink

The distinctive restaurant offers refined meals. Guests can relax in the cocktail bar serving relaxing drinks. Serving American and eclectic dishes, Redfield's Restaurant is about 50 meters away.

A full breakfast is served at affordable prices. 

Services

The hotel provides a safety deposit box, a luggage storage and a lift along with computers, a banqueting hall and a conference room to fit the needs of all guests.

Relax

On-site children facilities feature cribs and video games. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site (reservation might be needed) at USD 15 per day.

Year renovated:   2011.  Number of floors:   19.  Number of rooms:   279.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Gift/Newsstand
  • Vending machines
  • Fireplace
  • Carte blanche
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Free airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Ceiling projector
  • Public address system
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games

Room facilities

  • Individual air conditioning
  • Heating
  • In-room safe
  • Wet bar
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • King-size bed
  • Double bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bathtub
  • Shower
  • Hair dryer on request
  • Room toiletries

Self-catering

  • Refrigerator on request
  • Microwave
  • Oven

Bedroom

  • Premium bedding
  • Down/Feather pillows

Media

  • Flat-screen TV
  • Internet television
  • In-room computer
  • Paid movies/Video
  • Multi-line phone
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 1 year
Existing bedding FREE
There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Crowne Plaza Syracuse Syracuse location
Show big map »

Hotel Address:

701 East Genesee Street, Syracuse, New York, United States, 13210

Get directions
City Center
  • Syracuse
    300 m
Airports
  • Syracuse Hancock International Airport (SYR)
    7.5 km
  • Tompkins County (ITH)
    67.1 km
Train Stations
  • Syracuse, NY Station
    3.9 km
  • Train Stations
    100 m
Restaurants
  • Redfield's Restaurant (cuisine: American)
    10 m
  • Strong Hearts Cafe
    110 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279

Rooms and availability

Crowne Plaza Syracuse photos Room
Guest Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Video games
  • Radio
Crowne Plaza Syracuse photos Room
King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Video games
  • Radio
Leisure Executive Floor King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Family Room
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Satellite TV
  • Universal AC/DC adapters
Crowne Plaza Syracuse photos Room
Executive Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Computer
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Rollaway bed
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Video games
  • Radio

Crowne Plaza Syracuse Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Cathedral of the Immaculate Conception600 m
  • Ortygia700 m

Popular areas

  • City Center200 m
  • Downtown Syracuse700 m

Convention centers

  • Oncenter Convention Center500 m
  • Onondaga County Civic and Convention Center600 m
  • The Oncenter600 m

Historical sites

  • Park Central Presbyterian Church300 m

Stadiums

  • Syracuse War Memorial at Oncenter600 m

Museums

  • Everson Museum of Art500 m
  • Onondaga Historical Assn Museum600 m
  • Erie Canal Museum600 m

Halls

  • Syracuse Symphony Orchestra600 m
  • Syracuse Opera Company600 m
  • Pioneer Homes Community Ctr600 m
  • Bingo Association of Downtown700 m

Universities, Institutes

  • Phillips Hair Styling Inst100 m
  • State University of New York500 m
  • Alumni Relations Syracuse Univ600 m
  • Syracuse Univ Residence Life800 m
  • Saint Joseph's School of Nursing900 m

Theaters

  • Bevard Studio600 m
  • Crouse Hinds Theater600 m
  • Carrier Theater600 m
  • Landmark Theatre800 m

Medical care and Hospitals

  • Richard H Hutchings Psych Ctr200 m
  • Upstate Medical University500 m
  • Veterans Affairs Med Center900 m
  • Syracuse VA Medical Center900 m

Public parking

  • Syracuse University800 m

Local attractions

  • Middle Ages Brewing Company1.7 km
    120 Wilkinson St
  • Destiny USA3.3 km
    9090 Destiny USA Dr
  • Carousel center3.5 km
    Carousel center drive
  • Oakwood Cemetery1.9 km
    940 Comstock Ave
  • Amazing Mirror Maze3.3 km
    9090 Destiny USA Drive, Syracuse

Near the hotel

  • Syracuse Stage310 m
    820 East Genesee Street, Syracuse
  • Onondaga Historical Association590 m
    321 Montgomery St
  • The Oncenter670 m
    800 S State St
  • Museum of Science & Technology1.1 km
    500 S Franklin St Armory Square
  • Everson Museum of Art510 m
    401 Harrison St
  • Erie Canal Museum660 m
    318 Erie Blvd E
  • Landmark Theatre840 m
    362 South Salina Street, Syracuse

Restaurants nearby

  • Redfield's Restaurant10 m

    Address: 701 E Genesee St
    Phone: 315-703-1900

    61% likes this, based on 50 reviews
    Cuisine: American

  • Phoebe's Restaurant & Coffee Lounge360 m

    Address: 900 E Genesee ST
    Phone: 315-475-5154

    62% likes this, based on 80 reviews
    Cuisine: Eclectic
    Price Range: ZAR 256 - ZAR 314

  • Franco's Pizzeria & Deli350 m

    Address: 901 E Genesee St
    Phone: 315-475-1100

  • Strong Hearts Cafe110 m

    Address: 719 East Genesee Street
    Phone: 315.478.0000

    63% likes this, based on 70 reviews

  • Dolce Vita World Bistro360 m

    Address: 907 E Genesee St
    Phone: 315-475-4700

    51% likes this, based on 28 reviews
    Cuisine: Eclectic
    Price Range: ZAR 128 - ZAR 186

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279
Cities nearby
  • Tully hotels - 28 km
  • North Syracuse hotels - 10 km
  • Liverpool hotels - 9 km
  • Brewerton hotels - 21 km
  • Baldwinsville hotels - 19 km
  • Cicero hotels - 14 km
  • Skaneateles hotels - 26 km
  • Fayetteville hotels - 12 km
  • East Syracuse hotels - 6 km
  • Dewitt hotels - 7 km

Crowne Plaza Syracuse Reviews

Guest reviews are submitted by our customers after their stay at Crowne Plaza Syracuse

Average guest rating

7.0out of 10
Very good
Based on 93 reviews

Guest reviews

  • 10.0

    The bed was super comfortable and the whole room just felt like a very luxurious home. I especially loved the waterfall shower.

    There really wasn't anything I didn't like. The only thing that I would say is the prices of the room service.

  • 8.8

    Outstanding customer service

    Room was noisy due to facing the freeway. If we were on the backside of the property I don't believe it would have been an issue. I stayed in a King room, I felt the bathroom was too small for its size. Overall the property is great with impeccable service.

  • 7.4

    Bed linens were not always clean

  • 7.0

    clean, nice beds and decor

    the whirring noise outside our room. Didn't know if it was from the freeway or the AC/Heating unit for the entire hotel

  • 9.6

    Extremely comfortable bed

    The restaurant wasn't open on Sunday afternoon

  • 5.4

    Restaurant around block -- flame

    Small weird rooms, awkward layout.

  • 5.4

    The staff was very accomodating

    The food. The milk carton had a past due date, the hash browns were not cooked and the room service food as a whole was really cold. My coffee maker in the room didn't work

  • 6.4

    Woke up at 8:30 on Sunday morning to take a shower and there was no hot water. A maintenance man came but we waited till 10 am and there still was no hot water.

  • 9.6

    The bed was very comfortable and the view was fantastic.

    The bathroom was quite small and inconvenient to use. I had to step into the shower in order to get in and out of the bathroom.

  • 2.4

    Rude, over priced, dirty, very upset with breakfast and everything.

    Awful derive, rude staff, stayed three night never cleaned my room.

  • 9.6

    Staff was great - the shuttle driver was awesome!!!

    I kept forgetting to press the floor button on the elevator! Lol

  • 7.4

    Great location and front desk service. Breakfast and restaurant staff were exceptional.

    Pull-out bed/mattress for our daughter was terrible so they gave us the adjoining room, complimentary, which was great!

  • 6.2

    Great elevators directly to your floor. Walking distance to downtown.

    No pool, old beds, very small bathroom would not work for larger people.

  • 8.2

    Room location was poor given proximity to Interstate Highway 81. Noise of roadway did not allow a good sleep.

  • 5.0

    Location .

    Dust on furniture,coffee maker, bed,nightstand. Yellow Pee stain on toilet seat. Too tight bathroom and shower.

How to reach hotel

hotel Crowne Plaza Syracuse Syracuse location
Show big map »

Hotel Address:

701 East Genesee Street, Syracuse, New York, United States, 13210

Get directions
City Center
  • Syracuse
    300 m
Airports
  • Syracuse Hancock International Airport (SYR)
    7.5 km
  • Tompkins County (ITH)
    67.1 km
Train Stations
  • Syracuse, NY Station
    3.9 km
  • Train Stations
    100 m
Restaurants
  • Redfield's Restaurant (cuisine: American)
    10 m
  • Strong Hearts Cafe
    110 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    19
  • Number of rooms:
    279